Return Policy

Shenzhen Yaocheng Technology Co., Ltd.
service@taveln.com
Registered address: Unit 9-10, Cluster 8, Phase II, Xinghai Mingcheng (Buildings 9 & 10), at the intersection of Shennan Avenue and Qianhai Road, Xinghai Mingcheng Community, Nantou Subdistrict, Nanshan District, Shenzhen; specifically Building 9, Unit 8-9, 6th Floor.

Taveln™ Returns
Taveln™ is operated by Shenzhen Yaocheng Technology Co., Ltd. .

If you need to request a return, please contact our support team with your order information and the reason for the request before sending the product.

Return eligibility may depend on the product condition, the reason for the return, the product category, and the circumstances of the order. Products should generally be kept in suitable condition together with the parts, accessories, manuals, and packaging originally supplied where reasonably possible.

If an item arrives damaged, incomplete, or materially different from the item ordered, contact us promptly and provide photographs or other information that helps us review the issue.

Products that have been materially altered, damaged through misuse, or returned without necessary components may not qualify for the same return outcome as an unused product.

Return instructions should be obtained from customer support before a parcel is sent. This helps ensure that the request can be identified and handled correctly.

Any applicable return conditions displayed for a specific product or order form part of the relevant purchase terms.

Contact Shenzhen Yaocheng Technology Co., Ltd. at service@taveln.com.