FAQ

Shenzhen Yaocheng Technology Co., Ltd.
service@taveln.com
Registered address: Unit 9-10, Cluster 8, Phase II, Xinghai Mingcheng (Buildings 9 & 10), at the intersection of Shennan Avenue and Qianhai Road, Xinghai Mingcheng Community, Nantou Subdistrict, Nanshan District, Shenzhen; specifically Building 9, Unit 8-9, 6th Floor.

Taveln™ Product FAQ
Taveln™ is operated by Shenzhen Yaocheng Technology Co., Ltd. .

How do I know whether an accessory is compatible with my device?
Please review the compatibility details, connector type, dimensions, supported interfaces, and other specifications shown on the product page before ordering.

Do electronic products include everything shown in the images?
The package contents are described on the individual product page. Decorative items or devices shown for demonstration may not be included unless specifically stated.

Can product appearance vary slightly?
Minor differences in screen display, lighting, production batches, or packaging may affect how colors and finishes appear.

How should I use or store electronic accessories?
Follow the instructions supplied with the product and keep electronics away from unsuitable heat, moisture, impact, or other conditions that may damage the device.

What should I do if a product appears damaged when it arrives?
Contact our support email with your order details and clear photographs of the product and packaging so the issue can be reviewed.

Where can I find product dimensions and technical details?
They are provided on the applicable product page where available.

Contact Shenzhen Yaocheng Technology Co., Ltd. at service@taveln.com.