Contact Us

Shenzhen Yaocheng Technology Co., Ltd.
service@taveln.com
Registered address: Unit 9-10, Cluster 8, Phase II, Xinghai Mingcheng (Buildings 9 & 10), at the intersection of Shennan Avenue and Qianhai Road, Xinghai Mingcheng Community, Nantou Subdistrict, Nanshan District, Shenzhen; specifically Building 9, Unit 8-9, 6th Floor.

Taveln™ Customer Support
Taveln™ is operated by Shenzhen Yaocheng Technology Co., Ltd. .

For assistance with Taveln™ products or orders, customers may contact our support team by email.

When writing to us, please include the information that is relevant to your request, such as your order reference, the product name, and a short description of the question or issue. If the matter concerns a product condition or packaging issue, clear photographs may help us understand the situation more efficiently.

Our support team can assist with topics including product information, compatibility questions, order status, delivery concerns, return requests, product-use guidance, and general store inquiries.

Please avoid sending passwords or unnecessary confidential information in support messages. We only require information reasonably needed to locate the relevant order and understand the request.

Response times may vary depending on message volume and the nature of the inquiry. Customers are encouraged to use the same email thread when following up on an existing request.

Contact Shenzhen Yaocheng Technology Co., Ltd. at service@taveln.com.